Privacy Policy

1. Introduction

Seba Pizzaria LTDA ("we", "our", or "us"), registered under CNPJ 48.282.585/0001-06, with its principal place of business at R. Gaspar Dias de Ataíde, 78, Lajeado, São Paulo - SP, 08452-020, is committed to protecting your privacy and personal data.

This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations.

2. Data We Collect

• Identification data: full name, CPF, date of birth
• Contact data: email address, phone number, physical address
• Order data: purchase history, delivery preferences, payment information
• Navigation data: IP address, browser type, cookies, access logs
• Communication data: messages sent through our contact channels

3. How We Use Your Data

• Processing and delivering your orders
• Communicating with you about your orders and our services
• Improving our products, services, and customer experience
• Complying with legal and regulatory obligations
• Sending promotional communications (with your consent)
• Ensuring the security of our systems and preventing fraud

4. Legal Basis for Processing

• Consent provided by the data subject
• Performance of a contract or preliminary procedures related to a contract
• Compliance with legal or regulatory obligations
• Legitimate interests of the controller, provided fundamental rights are preserved
• Protection of the physical safety of the data subject or third parties

5. Data Sharing

• Delivery partners for order fulfillment
• Payment processors for secure transaction handling
• Technology service providers for system maintenance and hosting
• Government authorities when required by law

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Once the retention period has expired, your data will be securely deleted or anonymized.

7. Your Rights

Under the LGPD, you have the following rights:

• Confirmation of the existence of data processing
• Access to your personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary or excessive data
• Portability of data to another service provider
• Deletion of data processed with your consent
• Information about entities with which your data has been shared
• Information about the possibility of denying consent and its consequences
• Revocation of consent

To exercise any of these rights, please contact us using the information provided in Section 10.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may configure your browser to refuse cookies; however, some features may not function properly without them.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

10. Contact Information

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.